ABOUT US

Last updated: 11 September 2026

Welcome to nove1, an independent online retailer based in the United Kingdom. We are committed to offering clearly described products, secure checkout, transparent shipping and return terms, and accessible customer support before and after every purchase.

We aim to keep product descriptions, prices, availability and important purchase conditions accurate and easy to understand. Unless a product page expressly states otherwise, nove1 is an independent retailer and is not the manufacturer or brand owner of the products offered. Product names and trademarks belong to their respective owners and are used only to identify products available for purchase.

Our customer service team can assist with product information, orders, delivery, payments, returns, refunds and privacy requests.

BUSINESS DETAILS

Store name: nove1
Email: support@nove1.shop
Telephone: +44 7142 775 7458
Business and customer support address: Church Lane, Horley, RH6 9RG, United Kingdom